Fair Registration Practices Report

Kinesiologists (2015)

The answers seen below were submitted to the OFC by the regulated professions.

This Fair Registration Practices Report was produced as required by:

  • the Fair Access to Regulated Professions and Compulsory Trades Act (FARPACTA) s. 20 and 23(1), for regulated professions named in Schedule 1 of FARPACTA
  • the Health Professions Procedural Code set out in Schedule 2 of the Regulated Health Professions Act (RHPA) s. 22.7 (1) and 22.9(1), for health colleges.

Index

  1. Qualitative Information
  2. Quantitative Information
  3. Submission

1. Qualitative Information

a) Requirements for registration, including acceptable alternatives
i. Describe any improvements / changes implemented in the last year.

No changes this year

ii. Describe the impact of the improvements / changes on applicants.

No changes this year

iii. Describe the impact of the improvements / changes on your organization.

No changes this year

b) Assessment of qualifications
i. Describe any improvements / changes implemented in the last year.

No changes this year

ii. Describe the impact of the improvements / changes on applicants.

No changes this year

iii. Describe the impact of the improvements / changes on your organization.

No changes this year

c) Provision of timely decisions, responses, and reasons
i. Describe any improvements / changes implemented in the last year.

No changes this year

ii. Describe the impact of the improvements / changes on applicants.

No changes this year

iii. Describe the impact of the improvements / changes on your organization.

No changes this year

d) Fees
i. Describe any improvements / changes implemented in the last year.

CKO developed a Fee Refund Policy (http://coko.ca/application/files/7414/3207/0887/Fee_Refund_Policy-_May_2015.pdf) to establish the criteria for refunds of the annual registration and examination fees. The purpose of this policy is to set out the circumstances under which a refund will be applicable and the amounts payable, plus the procedure for processing the refund.  

 

 

ii. Describe the impact of the improvements / changes on applicants.

Applicants understand that some unexpected circumstances may lead to changes that will necessitate a refund of their examination fees. The College's refund policy is based on the principles of fairness, transparency, and consistency. Applicants have the right to full information regarding the policy, and have opportunities for appealing decisions.

iii. Describe the impact of the improvements / changes on your organization.

The policy provides guidance to the Registrar and Finance and Operations on when refunds of registration and examination fees will be made by the College and how they will be calculated.

e) Timelines
i. Describe any improvements / changes implemented in the last year.

No changes this year

ii. Describe the impact of the improvements / changes on applicants.

No changes this year

iii. Describe the impact of the improvements / changes on your organization.

No changes this year

f) Policies, procedures and/or processes, including by-laws
i. Describe any improvements / changes implemented in the last year.

CKO developed a Fee Refund Policy (http://coko.ca/application/files/7414/3207/0887/Fee_Refund_Policy-_May_2015.pdf) to establish the criteria for refunds of the annual registration and examination fees. The purpose of this policy is to set out the circumstances under which a refund will be applicable and the amounts payable, plus the procedure for processing the refund.  

ii. Describe the impact of the improvements / changes on applicants.

Applicants understand that some unexpected circumstances may lead to changes that will necessitate a refund of their examination fees. The College's refund policy is based on the principles of fairness, transparency, and consistency. Applicants have the right to full information regarding the policy, and have opportunities for appealing decisions.

iii. Describe the impact of the improvements / changes on your organization.

The policy provides guidance to the Registrar and Finance and Operations on when refunds of examination fees will be made by the College and how they will be calculated.

g) Resources for applicants
i. Describe any improvements / changes implemented in the last year.

The College’s entire website was transformed in June 2015.  There is a lot of more registration information on the website and after the grandparenting window ends in April 2016 we will be focusing on rearranging this material to make information easier to find and in convenient groupings.

ii. Describe the impact of the improvements / changes on applicants.

The new website aimed to improve the accessibility of information available online.  Links to relevant legislation, all registration policies, guides and forms are posted on the CKO website.  The applicants section of the CKO website is divided into sections; this includes a section developed specifically for internationally educated applicants.

iii. Describe the impact of the improvements / changes on your organization.

The College aims to provide clear descriptions of the registration application process.  CKO registration staff monitors and reviews the information for currency and accuracy on a regular basis. CKO applicants may also speak or email directly to CKO registration staff regarding any questions they may have regarding any of the registration requirements. 

h) Review or appeal processes
i. Describe any improvements / changes implemented in the last year.

No changes this year

ii. Describe the impact of the improvements / changes on applicants.

No changes this year

iii. Describe the impact of the improvements / changes on your organization.

No changes this year

i) Access to applicant records
i. Describe any improvements / changes implemented in the last year.

No changes this year

ii. Describe the impact of the improvements / changes on applicants.

No changes this year

iii. Describe the impact of the improvements / changes on your organization.

No changes this year

j) Training and resources for registration staff, Council, and committee members
i. Describe any improvements / changes implemented in the last year.

The College has ensured that members of Council and Committee members receive relevant training to enable them to carry out their responsibilities ethically and consistent with principles of fairness, transparency and our legislation.  Annually, Registration Committee members receive training which looks at types of concerns which may arise concerning an application, reviews our registration policies, and considers conflict of interest.  Slides prepared by our lawyer are used to help illustrate best practices in registration.  Matters reviewed and discussed include fairness and transparency, aids provided to applicants, complications that may occur in applications from people educated outside of Ontario/ Canada, and incidences of applicants who report criminal convictions.

College employees involved in the registration process participate in and attend training sessions annually. Senior staff conducts the orientation, including a review of the legislative obligations for the College registration practices in the RHPA, the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, and the Kinesiology Act and registration regulations. The orientation session also covers topics related to accommodations, anti-discrimination and cultural sensitivity training.

In addition, Registration staff maintains a resource binder that has all the registration policies and procedures.  This binder is used as a reference by the Registration Committee and registration staff.

ii. Describe the impact of the improvements / changes on applicants.

To-date the College has found that its policies and practices are fair and transparent.  Every assistance is provided to applicants to ensure they understand the requirements in the application process.   So far applicants have responded that in their communications with staff they have had a positive customer service interaction.  

 

iii. Describe the impact of the improvements / changes on your organization.

Annual Committee training enables the Committee members and staff to explore possible issues that may arise in the application process and to be proactive in addressing these through policies, changes in practice and additional communications tools.  

k) Mutual recognition agreements
i. Describe any improvements / changes implemented in the last year.

No changes this year

ii. Describe the impact of the improvements / changes on applicants.

No changes this year

iii. Describe the impact of the improvements / changes on your organization.

No changes this year

l) Other (include as many items as applicable)
i. Describe any improvements / changes implemented in the last year.

No changes this year

ii. Describe the impact of the improvements / changes on applicants.

No changes this year

iii. Describe the impact of the improvements / changes on your organization.

No changes this year

Describe any registration-related improvements/changes to your enabling legislation and/or regulations in the last year

No changes this year

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2. Quantitative Information

a) Languages
Indicate the languages in which application information materials were available in the reporting year.
Language Yes/No
English Yes
French Yes
Other (please specify)
Additional comments:
 
b) Gender of applicants
Indicate the number of applicants in each category as applicable.
Gender Number of Applicants
Male 207
Female 303
None of the above 0
Additional comments:
 
c) Gender of members
Indicate the number of members in each category as applicable. Select the option that best corresponds to the terminology used by your organization.
Gender Number of Members
Male 138
Female 212
None of the above 0
Additional comments:
 
d) Jurisdiction where applicants obtained their initial education
Indicate the number of applicants by the jurisdiction where they obtained their initial education1 in the profession or trade.
Ontario Other Canadian Provinces USA Other International Unknown Total
470 19 11
Brazil
2
China
2
Cuba
2
U.K.
1
India
1
Poland
1
Iran
1
Total
10
0
510

1 Recognizing that applicants may receive their education in multiple jurisdictions, for the purpose of this question, include only the jurisdiction in which an entry-level degree, diploma or other certification required to practice the profession or trade was obtained.

Additional comments:
 
e) Jurisdiction where applicants who became registered members obtained their initial education
Indicate the number of applicants who became registered members in the reporting year by the jurisdiction where they obtained their initial education1 in the profession or trade.
Ontario Other Canadian Provinces USA Other International Unknown Total
322 15 9
China
2
U.K.
1
India
1
Total
4
0
350

1 Recognizing that applicants may receive their education in multiple jurisdictions, for the purpose of this question, include only the jurisdiction in which an entry-level degree, diploma or other certification required to practice the profession or trade was obtained.

Additional comments:
 
f) Jurisdiction where members were initially trained
Indicate the total number of registered members by jurisdiction where they obtained their initial education1 in the profession or trade.
Ontario Other Canadian Provinces USA Other International Unknown Total
1585 90 25
Australia
4
U.K.
4
Poland
3
Ukraine
3
China
3
Chile
1
Cuba
1
Brazil
1
Estonia
1
India
1
Iran
1
Greece
1
Romania
1
Korea, Republic Of
1
Latvia
1
Philippines
1
Uzbekistan
1
Total
29
0
1729

1 Recognizing that applicants may receive their education in multiple jurisdictions, for the purpose of this question, include only the jurisdiction in which an entry-level degree, diploma or other certification required to practice the profession or trade was obtained.

Additional comments:
 
g) Applications processed
Indicate the number of applications your organization processed in the reporting year:
Jurisdiction where applicants were initially trained in the profession (before they were granted use of the protected title or professional designation in Ontario)
from January 1st to December 31st of the reporting year Ontario Other Canadian Provinces USA Other International Unknown Total
New applications received 470 19 11 10 0
510
Applicants actively pursuing licensing (applicants who had some contact with your organization in the reporting year) 438 19 11 10 0
478
Inactive applicants (applicants who had no contact with your organization in the reporting year) 32 0 0 0 0
32
Applicants who met all requirements and were authorized to become members but did not become members 113 3 0 0 0
116
Applicants who became FULLY registered members 322 15 9 4 0
350
Applicants who were authorized to receive an alternative class of licence3 but were not issued a licence 0 0 0 0 0
0
Applicants who were issued an alternative class of licence3 0 0 0 0 0
0

1 An alternative class of licence enables its holder to practice with limitations, but additional requirements must be met in order for the member to be fully licensed.

Additional comments:
 
h) Classes of certificate/license
Inidcate and provide a description of the classes of certificate/license offered by your organization.

You must specify and describe at least one class of certificate/license (on line a) in order for this step to be complete.

# Certification Description
a) General Class Description (a)

A General Certificate of Registration is issued to an individual who has met all the registration requirements.  If a member holds a General Certificate of Registration, he/she must use the designation R.Kin and may use "Registered Kinesiologist" or "Kinesiologist Registered in the General Class" as his/her professional title.

b) Inactive Class Description (b)

A member registered with a General Certificate may apply for an Inactive Certificate of Registration. The following are conditions of a Certificate of Registration in the Inactive Class:

The member shall not, (a) engage in providing direct patient care; (b) use his or her professional Kinesiologists title or designation; (c) supervise the practice of the profession; or (d) make any claim or representation to having any competence in the profession.

Additional comments:
 
i) Reviews and appeals processed
State the number of reviews and appeals your organization processed in the reporting year (use only whole numbers; do not enter commas or decimals).
Jurisdiction where applicants were initially trained in the profession (before they were granted use of the protected title or professional designation in Ontario)
from January 1st to December 31st of the reporting year Ontario Other Canadian Provinces USA Other International Unknown Total
Applications that were subject to an internal review or that were referred to a statutory committee of your governing council, such as a Registration Committee 1 0 0 1 0
2
Applicants who initiated an appeal of a registration decision 6 0 0 0 0
6
Appeals heard 5 0 0 0 0
5
Registration decisions changed following an appeal 0 0 0 0 0
0
Additional comments:
  • There was two applicants who requested an appeal of their examination score.  One of the applicants later withdrew their request.
  • There was 4 applicants who requested a hand-score of their examination results.  All requests were granted and the evaluation was done by the examination provider.  The hand-score confirmed the original mark and no marks were changed.
j) Paid staff
In the table below, enter the number of paid staff employed by your organization in the categories shown, on December 31 of the reporting year.

When providing information for each of the categories in this section, you may want to use decimals if you count your staff using half units. For example, one full-time employee and one part-time employee might be equivalent to 1.5 employees.

You can enter decimals to the tenths position only. For example, you can enter 1.5 or 7.5 but not 1.55 or 7.52.

Category Staff
Total staff employed by the regulatory body 8.5
Staff involved in appeals process 2
Staff involved in registration process 2.5
Additional comments:
 

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3. Submission

Submission
I hereby certify that:
Name of individual with authority to sign on behalf of the organization:
Brenda Kritzer
Title:
Registrar and CEO
Date:
2016/03/01

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